Eliya Astutik, Emi. “Relationship Between Health Service Quality and Patient Satisfaction of Outpatient BPJS Participants at the Puskesmas”. Jurnal Kesehatan dr. Soebandi 8, no. 2 (October 31, 2020): 158–163. Accessed November 22, 2024. https://journal.uds.ac.id/jkds/article/view/243.